Knowledge Base

Answers before you start.

Find practical answers about the JRC platform, implementation, migration, hardware, compliance and support.

Our senior engineering team extracts your existing master records (Chart of Accounts, Customer Ledgers, Vendor Masters, Item SKU catalog, and opening inventory balances). We sanitize the dataset and import it into your JRC tenant during Stage 03 of our rollout methodology, ensuring zero disruption to daily sales.

JRC provides native plug-and-play drivers for standard 2-inch and 3-inch thermal receipt printers (EPSON, TVS, Citizen, NGX), USB and wireless 1D/2D barcode scanners (Honeywell, Zebra), RS-232 serial digital weighing scales (Essae, Phoenix), and RFID smart card readers for cashless dining counters.

When a tax invoice is saved, JRC transmits the encrypted JSON schema directly to the government GST portal. The 64-character Invoice Reference Number (IRN) and digitally signed QR code are returned instantly and printed automatically on the invoice.

Yes. JRC includes granular Role-Based Access Control (RBAC). Cashiers can be restricted from altering rates, providing unapproved discounts, or editing past vouchers. Every action, override, or cancellation is permanently logged in the immutable audit trail with user timestamp.

JRC features "Hold & Resume" cart capability. Cashiers can park a pending transaction with a single keystroke, process the next customer, and resume the parked cart without re-scanning items. Fast barcode processing and rapid thermal printing keep queues moving continuously.

Yes. JRC tracks live stock levels across central factory warehouses, regional distribution hubs, and retail store branches. Inter-branch transfers generate delivery challans with stock in-transit valuation until physical gate inward confirmation.

No. JRC includes a native, complete double-entry general ledger, cash/bank daybook, bank reconciliation, and real-time Profit & Loss balance sheet engine. Every commercial invoice automatically creates balanced accounting vouchers.

JRC Software is headquartered in Pune, Maharashtra. We provide dedicated direct phone support, remote desktop assistance, and on-site deployment engineers across India.

Solution Engineering

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Speak directly with our senior software engineering team in Pune for tailored architecture guidance.

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